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TLS/SSL Certificate Issues

The "TLS/SSL Certificate Issues" page lists problems found with the certificates your hosts present and with how those hosts negotiate encrypted connections. Each row is one issue with one certificate on one host and port. An expired or mismatched certificate shows visitors a full-page browser warning; weak protocols and ciphers expose connections to interception.

Open it from "Company Protection" > "Attack Surface Management" > "TLS/SSL Certificate Issues". The certificates themselves are listed under TLS/SSL Certificates.

The "TLS/SSL Certificate Issues" page, listing each certificate issue with its host, port, and issue, with the serial numbers blanked.

ColumnWhat it shows
IDThe finding's permanent identifier.
Serial NumberThe serial number of the certificate.
Host/IP AddressThe host or IP address presenting the certificate.
PortThe port the TLS/SSL service runs on.
IssueThe problem found. See the table below.
StatusWhere the finding is in the triage workflow. See Findings for each status.
First SeenWhen StyxView first found the issue.
Last SeenThe most recent scan that still found it.
Severity RatingHow serious the issue is, from "Very Low" to "Very High".
Associated RisksWhat the issue can lead to.
Assigned UserThe user the finding is assigned to.
Latest CommentThe most recent comment on the finding.
Supported ProtocolsThe SSL and TLS versions the host accepts.

"Issue Description" and "Issue Recommendation" are hidden by default. Add them with "Columns" to read what each issue means and how to fix it.

IssueWhat it meansDefault rating
Cert is expiredThe certificate is past its validity period."High"
Expiring very soonThe certificate expires within 7 days."Very Low"
Expiring soonThe certificate expires within 30 days."Very Low"
MismatchThe certificate's names do not match the host name it is served on."Low"
Self-signedThe certificate was not issued by a trusted certificate authority, so browsers do not trust it."Medium"
Incomplete certificate chainThe host does not send the intermediate certificates that link its certificate to a trusted root."Very Low"
Cannot be revokedThe certificate cannot be declared invalid if it is compromised."Low"
Lifetime longer than best practiceThe certificate is valid for more than 398 days, longer than industry recommendations."Low"
Very Insecure ProtocolsThe host accepts SSL 2.0 or SSL 3.0."High"
Insecure ProtocolsThe host accepts TLS 1.0 or TLS 1.1."Low"
Weak ciphersThe host accepts weak encryption, such as DES, RC4, or 3DES."Medium"

Renew a certificate before it expires: once it does, visitors see an error page and cannot connect securely. For a mismatch, install a certificate whose subject alternative names include the host name. For protocol and cipher issues, disable the old versions and weak ciphers in the server configuration and keep TLS 1.2 or later.

By default the grid shows open findings, with the status "New", "Analyzing", "On Watchlist", "Response In Progress", or "Reappeared", and hides findings marked as false positives. Change "Filters" to see the rest.

To act on findings:

  1. Select the checkbox of one or more rows, then select "Actions". To act on one row, you can right-click it instead.
  2. Choose an action:
    • "Update Status" moves the findings through the triage workflow.
    • "Assign To" assigns them to a user.
    • "Comment" adds a note.
    • "Mark as False Positive" records that a finding is not a real issue. "Unmark as False Positive" reverses it.
    • "Accept Risk" records a decision to leave the issue unfixed: the finding's status becomes "Closed Without Action", so it leaves the open list, and it keeps being detected. "Undo Accept Risk" sets it to "Reappeared" and adds it to the watchlist. See Accept Risk.
  3. Enter the context the dialog asks for, then select "Confirm".

Select a row to open the finding's detail page. See Findings.

For a third party you monitor, open "Third Party Risk", the third party's name, "Risks", then "TLS/SSL Certificate Issues". The grid lists that third party's issues, and "Actions" offers "Create Risk", which raises a risk from the selected findings in the Risk Register.